1. What tenants see
Questions? Maintenance issue? Call or text your property's front desk any time at the number provided by your property manager.
2. Consent language used at lease signing and tenant registration
By providing your mobile phone number on your lease agreement or tenant registration, you agree to receive service-related text messages — maintenance ticket confirmations, appointment updates, and manager follow-ups — from your property's front desk, operated by RAEM AI on behalf of your property management company. Consent is not a condition of tenancy. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.
3. The opt-in form (specimen)
Where residents see the number (call to action)
Questions? Maintenance issue? Call or text your property's front desk any time at the number provided by your property manager.
Below is a specimen rendering of the consent form itself, exactly as residents complete it. It is shown for reference only — it is not a live form and collects nothing.
Tenant Communications Addendum — SMS Consent
Specimen — display only, not a working form
Resident mobile phone number:
I agree to receive service-related text messages — maintenance ticket confirmations, appointment updates, and manager follow-ups — from my property's front desk, operated by RAEM AI on behalf of my property management company, at the mobile number provided above. Consent is not a condition of tenancy or of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, HELP for help. See raem.ai/privacy and raem.ai/terms.
I prefer to also receive these notices in Spanish. / Prefiero recibir estos avisos también en español.
Resident signature:Date:
This is the standard consent form completed by residents on paper or during tenant registration with their property management company. A resident who has not completed this form can still reach the front desk by calling or texting the property's published number; texting the number first constitutes consent to a two-way conversation for that inquiry.
4. Specimen lease addendum clause (paper form)
Resident authorizes Property Manager and its service provider, RAEM AI, to send service-related text messages to the mobile number provided above. Resident may revoke consent at any time by replying STOP.